Delivery

UK delivery can take up to 3-5 days from when the order is placed (this includes up to 3 days for order processing), however I aim to get orders sent out within 24 hours where possible.

All stock is stored at the studio I pierce at Wednesday-Saturday. This means orders placed Saturday-Tuesday will not be dispatched until Wednesday. All UK orders are dispatched first class to make up for this delay (whether affected by it or not) unless otherwise specified/requested.

I aim to dispatch orders placed Wednesday-Saturday the same day, however depending on the time and a this may not always mean next day delivery (which is why I only offer standard and not next day). If your order is urgent please email support[@]holeheartedldn[dot]com or put it in your order notes and I will do my best to accommodate, however this cannot be guaranteed.

International orders usually take 7-10 days to arrive, but can take longer.

Custom/Back Orders

Please take note of the lead time specified for custom orders. This will be in addition to delivery time.