UK delivery can take up to 3-5 days from when the order is placed (this includes up to 2 working days for order processing), however the majority of UK orders are received within 1-2 working days of the order being placed.

Where possible I aim to dispatch orders the same day, however depending on the time this may not always mean next day delivery (which is why I do not offer a next day service). If your order is urgent please email support[@]holeheartedldn[dot]com or put it in your order notes and I will do my best to accommodate, however this cannot be guaranteed.

I am away from my stock and unable to process orders from Saturday afternoon-Tuesday. Any orders placed during this time will be processed on Wednesday.

Please note that orders with add on services such as sterilisation or anodisation may take an additional 1-2 working days to be dispatched.

All UK orders are dispatched first class unless otherwise specified/requested.

International orders usually take 7-10 days to arrive, but can take longer.

Custom/Back Orders

Please take note of the lead time specified for custom and back orders. This will be in addition to delivery time. Find out more.