UK delivery can take up to 3-5 days from when the order is placed (this includes up to 2 working days for order processing), however the majority of UK orders are received within 1-2 working days of the order being placed.
Where possible I aim to dispatch orders the same day, however depending on the time this may not always mean next day delivery (which is why I do not offer a next day service). If your order is urgent please email support[@]holeheartedldn[dot]com or put it in your order notes and I will do my best to accommodate, however this cannot be guaranteed.
I am away from my stock and unable to process orders from Saturday afternoon-Tuesday. Any orders placed during this time will be processed on Wednesday.
Please note that orders with add on services such as sterilisation or anodisation may take an additional 1-2 working days to be dispatched.
All UK orders are dispatched first class unless otherwise specified/requested.
International orders usually take 7-10 days to arrive, but can take longer.
Please take note of the lead time specified for custom and back orders. This will be in addition to delivery time. Find out more.