Custom Orders/Backorders cannot be cancelled, changed or refunded, but the credit may be able to be applied to your account depending on what stage of the process your order is at. Please see the refund policy for details.
Timeframes below are for how long it takes for Hole Hearted LDN to receive custom/backordered items. From then usual delivery times will apply.
QualiTi backorders typically take 2-4 weeks, however in some cases they may take longer (6-12 weeks). E.g. If QualiTi is out of stock of the item. Please enquire for a better idea of how long the piece you want will take to arrive.
Industrial Strength Backorders:
Industrial Strength backorders typically take 6-8 weeks, however in some cases they may take longer (8-12 weeks).
Anatometal backorders typically take 4-8 weeks, however in some cases they may take longer (8-12 weeks).
Kaos Softwear Backorders:
Kaos Softwear backorders typically take 2-4 weeks.